Position: Dollar Channel Service Representative
Department: Sales
Status: Regular, full-time
Work Days/Hours:
Monday – Friday, occasionally Saturday and holidays required. Starting time is 7:30 a.m. Works until assigned duties have been completed. Typical workday is 8-10 hours. Carries cell phone 24/7 for customer service purposes.
Requirements:
Minimum 21 years of age. High school diploma or GED. Louisiana class D chauffeur’s license and good driving record. Marketing, sales, organizational, and customer service skills required. Must be able to communicate successfully with customers and others. Ability to problem-solve. Must be able to safely and repetitively lift, carry, and stack product weighing up to 50 lbs. Must be able to safely operate a hand truck with a load of up to 200 lbs. Must be able to efficiently and effectively perform activities under strict time constraints and on days/hours scheduled by supervisor.
Duties:
Within the guidelines of the sales department, efficiently and effectively maintains positive customer relations in strictly Dollar Channel accounts with the goal being to meet/exceed the customer expectation of quality service while maximizing growth opportunities.